Unfortunately the system in most cities in India is broken, and most notably so in Chennai. The government-mandated meter is never switched on, and the passenger has to negotiate the fare upfront before boarding. Residents of the city consider the system to be highly overpriced, and a significant section doesn’t even venture to travel by it. In Bangalore and Mumbai, rickshaws refuse to ply to areas from where they are unlikely to get onward passengers, and in a number of cities, it is rumoured that the number of autos on the road far exceeds the number of licenses issued.
Reforming any form of dispersed and piecemeal transportation utilities is a gargantuan task in India.
[Link to A Fair Auto Fare]